Last Updated: January 16, 2026
Welcome to the güdpetSM application (the “güdpet Application” or the “Application”), owned by PetWell Solutions, Inc., a Delaware Corporation (“PetWell”).
By subscribing to the Application, you represent that you are 18 years of age or older and agree to be bound by these Terms of Use (“Terms”). Please read these Terms carefully, and let us know (admin@mygudpet.com) if you have any questions or concerns.
We may update these Terms as the Application evolves, so be sure to check back every now and then to see if the “last updated” date has changed.
The purpose of the Application is to help you collect, consolidate, organize, keep current, and share your pet's health data. The extent to which you will be able to successfully use the Application for this purpose depends on the thoroughness, quality, and accuracy of the information you provide to and save in the Application.
Although we have worked hard to ensure the Application will be a valuable resource for you, PetWell makes no guarantees, promises, representations, or warranties about the ability of the Application to serve the intended purpose.
Your subscription to the güdpet Application (your “Subscription”) will begin on the date of purchase. Unless cancelled, your Subscription will automatically renew on a monthly basis, and your method of payment will be charged on or around the beginning of each month.
To activate your Subscription, you must create an account (“Account”). You agree that all the information in your Account is truthful; you will keep the information in your Account accurate and up to date; and you are solely responsible for the activity that happens in and through your Account.
Pet profiles (“Pet Profile(s)”) are the heart of the Application. You may create a Pet Profile for one or more pets by manually entering information. Alternatively, the Application will create a Pet Profile for you when you upload certain documents, such as vaccine records, by extracting the data necessary to create the Pet Profile.
The level of your Subscription determines the number of Pet Profiles you are able to create. All Pet Profiles you create are saved within your Account.
You may share information contained in a Pet Profile with others, such as dog-walkers, caregivers, and veterinarians, by giving them access to all or a portion of the Pet Profile. Each time you choose to share, you will be prompted to select the level of access the other person will have to the Pet Profile, which determines the specific information to which they will have access.
Information contained in a Pet Profile may be shared in two ways: (1) you can share a pet’s unique code with another person; or (2) another Application user can request that you share access to the Pet Profile. In either case, you will determine the level of access that person will have.
You may cancel your Subscription at any time by deleting your Account within the Application.
When cancelled by you, your Subscription will remain active through the end of the month in which you cancelled, at which point your Account will be deactivated. Once deactivated, you will no longer have access to your Account or to any information or content you have uploaded or saved to your Account. We strongly advise that you download any information or content you wish to keep prior to cancelling your Subscription.
PetWell has the right to suspend or cancel your Subscription and deactivate your Account without providing you with prior notice if we determine, in our sole discretion, that you have violated any of these Terms.
PetWell may permanently delete all information and content stored in your Account at any time following deactivation of your Account.
“Your User Content” refers to all documents, notes, videos, images, sound recordings, and other content that you or anyone using your Account uploads to, creates in, stores in, or transmits through your Account.
You represent and warrant that Your User Content does not and will not infringe or violate the rights of any person or entity, including but not limited to copyrights, rights of publicity, and trademark rights, and will not defame any person or entity.
PetWell has the right to remove any of Your User Content if we, in our sole discretion, deem it to be in violation of these Terms.
You retain ownership in Your User Content, subject to the following license:
You grant to PetWell a non-exclusive, worldwide, irrevocable, perpetual, sublicensable, and assignable license to reproduce, modify, make derivatives of, publicly perform and display, and distribute copies of Your User Content and any derivatives thereof in any medium or format, whether now known or later developed, solely for the purpose of providing, maintaining, and improving the Application.
Following cancellation of your Subscription, Your User Content will be deleted from the Application in accordance with these Terms.
You agree that you will use the Application only for its intended purposes. You agree not to:
The Application may provide access to various materials and resources that PetWell neither owns nor controls (collectively, “Third-Party Resources”). You understand and agree to the following:
PetWell will provide reasonable levels of customer support, as determined in its sole discretion, for your use of the Application. Support is available and by contacting us by email at admin@mygudpet.com.
PetWell Solutions, LLC respects your privacy and understands the importance of protecting the personal information you provide to us when you use the güdpet™ Application. Please review the güdpet™ Privacy Policy carefully to be sure you understand how we collect, use, and share your personal information, and your rights regarding your personal information.
PetWell either owns or licenses from others all rights in and to the Application and all content, materials, resources, and the like contained within the Application. Other than as expressly allowed by these Terms, and with the exception of Your User Content, you may not download, share, or in any way copy content from the Application without the express written consent of PetWell.
PetWell also owns all rights in and to the trademarks and tradenames GÜDPET and PETWELL SOLUTIONS. You may use them only in a nominative manner to refer to the services provided by PetWell under the applicable trademark and tradename.
PetWell may assign or subcontract our rights and/or obligations under these Terms in whole or in part, in which case we will provide you with notice in a timely manner. You may not assign your rights and/or obligations under these Terms in whole or in part without our prior written consent.
We at PetWell are proud of the güdpet™ Application and have worked hard to ensure that it is reliable and of the highest quality reasonably possible. We do not anticipate that you will encounter any problems using the Application. However, certain things are simply beyond our reasonable control, and we want you to understand the limitations you could encounter. If you do encounter any problems whatsoever, please let us know (admin@mygudpet.com) so that we can do our best to resolve them. You acknowledge and agree to the following:
The güdpet™ Application is provided on an “as-is” basis, and your use of it is at your own risk. PetWell makes no promises, warranties, or guarantees, either implied or express, including but not limited to implied warranty of merchantability and fitness for a particular purpose, regarding the Application, including but not limited to its ability to meet your needs.
To the extent permitted by law, we exclude all warranties.
You agree that you will not attempt to hold PetWell responsible or liable for any improper functionality of the Application, including but not limited to the failure of the Application to store Your User Content and your ability to access and use Your User Content.
You understand and agree that, where permitted by law, PetWell will not be responsible for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages, including but not limited to damages for any loss resulting from:
In all circumstances, PetWell’s liability arising out of or related to these Terms of Service shall not exceed the total fees paid by you during the subscription period in which the event giving rise to liability occurs. Application of this limitation expressly includes (1) liability for negligence; (2) regardless of the form of action, whether in contract, tort, strict product liability, or otherwise; (3) even if PetWell is advised in advance of the possibility of the damages in question and even if such damages were foreseeable; and (4) even if your remedies fail of their essential purpose.
You agree to indemnify and hold harmless PetWell and our representatives, subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, licensees and sublicensees, successors, and assigns from any claim or demand, including reasonable legal fees, that may be filed by any third party regarding or arising out of: (1) your use of the Application; (2) Your User Content; (3) your violation of this Agreement, including the breach of any representation or warranty made by you; or (4) any violation by you of the rights of someone else.
In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms (collectively, the “Dispute”), you agree to use your best efforts to settle the Dispute amicably. Accordingly, should you and PetWell be unable to resolve a Dispute through informal communications:
