Frequently Asked Questions

How does güdpet help me stay organized with my pet’s care?
güdpet keeps your pet’s records, reminders, and notes in one place - no more emails, PDFs, or screenshots. Upload records once, get automatic reminders, and easily share info with vets or caregivers when needed.
How secure is my pet’s information on güdpet?
Your pet’s information is private by default and protected using industry-standard security practices. You control who can access it - and we never sell your data.
How do I share my pet’s profile with my vet or pet sitter?
You can securely share access in just a few taps - by invite, link, or unique code. You stay in control and can update or revoke access anytime.
Can I manage multiple pets in one account?
Yes. You can manage multiple pets in one account, each with their own profile, health information, reminders, and sharing preferences.
What is Pawl and how does it work?
Pawl is your built-in assistant that helps you find and understand your pet’s information. Ask questions about records or upcoming care, and Pawl surfaces what you need - without replacing your vet.
Does güdpet support Shelters and Rescues?
Yes, güdpet works with shelters and rescues to modernize how pet information is managed - helping organizations operate more effeciently while ensuring pets leave adoption with the digital profile for their new family.
How is güdpet different from the tools we already use?
Most shelter software focuses on housing and operations. güdpet focuses on care continuity - keeping medical records, behavior notes, and history organized and moving with the animal across intake, foster, and adoption.
Will this replace our current shelter software?
No. güdpet works alongside your existing systems to centralize and share information that’s often scattered across platforms, emails, and files.
How long does setup take?
Minutes, not weeks. Upload existing records, create profiles, and start using the platform immediately - no complex onboarding or data migration.
Do you offer free access for shelters and rescues?
Yes. Through our Shelter & Rescue Technology Infrastructure Grant Program, eligible organizations can receive free access. We also offer referral-based access and paid plans for teams that want to get started right away.
Can fosters and adopters access pet information?
Yes. You control what’s shared and with whom, so fosters and adopters always have the right information without extra follow-ups.
What happens when an animal moves to a new home?
The pet’s profile moves with them. Ownership can be transferred in a click, ensuring adopters receive complete, accurate records from day one.
Is our data private and secure?
Yes. All information is private by default, securely stored, and only accessible to the people you authorize. Pet records aren’t covered by HIPAA, but we follow industry-standard security practices.
Can multiple team members use it at the same time?
Absolutely. Staff, volunteers, and fosters can collaborate in real time with role-based access.
Does this help with adoptions?
Yes. Clear summaries and consistent records make pets easier to understand - and easier to adopt.
What types of shelters or rescues is this best for?
Municipal shelters, rescues, foster-based organizations, and sanctuaries - any team managing multiple animals and handoffs.
What if our team isn’t very tech-savvy?
That’s who we built it for. If you can upload a file or take a photo, you can use güdpet.
What types of pet businesses does güdpet work with?
We partner with veterinarians, groomers, trainers, boarding and daycare facilities, walkers, and pet insurance providers - any business that relies on accurate, up-to-date pet information.
Does this replace our existing software?
No. güdpet is designed to complement your current systems by filling the gaps between providers and reducing redundant data entry.
Do pet parents control what information we can access?
Yes. Pet parents are always in control. Any data shared with your business is permission-based and approved by the pet parent.
Is this secure?
Yes. All data is securely stored, encrypted, and access is permission-based. güdpet never shares data without explicit authorization.
How easy is this for staff to learn?
Very easy. If your team can check in a pet or review a record, they can use güdpet with minimal training.
How does this help with compliance and documentation?
Having current vaccination records and verified documentation in one place helps businesses stay compliant without manual tracking, follow-ups, or paper files.
How can my business get started or explore a partnership?
Reach out through our Solutions For Businesses page, or reach out to us at admin@mygudpet.com. Our team will connect with you to discuss fit, technical requirements, and next steps.

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